training + coaching

Our Commitment

Our continued growth along with a commitment to an internal and merit based promotion structure means everyone has their fair opportunity to take a leadership position. If you have ambitions to manage you must be able to do four things at Echo:

Be There: Genuine concern, genuine action
When people think of being authentic, they think of sharing who they are. For every person who shares, there must be at least one who listens. Be There is about genuinely paying attention to people and responding when they need you.
Make Someone’s Day: Ask “What do you think?”
Authentic leaders are confident and honest, willing to admit they don’t know all the answers. They make it a habit to ask people for opinions and ideas. Besides providing the team with more ideas, it makes people feel valued and fuels their enthusiasm. It also is a great way to Make Their Day.
Choose Your Attitude: Know Your Impact
Real authenticity requires self-awareness. It means knowing who you want to be, what your values are, how you express yourself and how that impacts others.
Play: Learn and Grow
Life is about learning and growing. It demands change. To be the best version of you, you must be willing to stretch yourself, learn new skills and try new, even more effective styles of working with and relating to people.

Classroom Learning

Whether starting out in an entry level position, or as a trainee in our marketing and management programs, people all retain information much more readily when they have an emotional reaction to it. That’s why great trainers are so highly valued because they are skilled at delivering information in a way that excites, inspires, motivates and engages their audiences. See why we believe classroom learning works:

  • Skilled professionals are on hand to give on the spot practical help and answer questions
  • Opportunities to tackle subjects and questions outside the standard remit of the course
  • Immediate help and support with correcting mistakes and getting it right
  • Networking with other learners, sharing experiences and social interaction
  • Real, practical and hands on use of the tools and techniques
  • Expert trainers who make the learning experience engaging, interesting and enjoyable
  • Learning can be instantly adapted to suit the needs of the delegates
  • Quiet, dedicated time out of the office to really focus on your needs
  • Multi sensory experience that appeals to more of your multiple intelligences
  • Valuable feedback from the trainer and others in the group

Mentorship + Coaching

New employees are never thrown in the deep end too early when they are new to their position. They are always with a coach or mentor as they learn the ropes.

We follow an Explain, Demonstrate, Execute process. Explain is what is learnt in theory training. Demonstrate is when the mentor or coach shows them exactly how to do something and Execute is when the new team member does the action with the coach watching to assist, train and provide feedback. This is huge in building confidence and key skills.

Our commitment to promoting from within is a huge part of our culture, and has been since we opened our doors for business. We believe in developing our employees and rewarding them for their hard work. As a result, employees often stay at Echo for their entire career journey — enjoying a rewarding work experience where they can always count on taking the next step.

As a Management Trainee, you are the future of Echo. You’ll be given real responsibility – and be expected to own it. We’ll empower you to experience, explore and thrive. Our promote-from-within culture means you can have many unique careers all within one company. With support and training every step of the way. You just need to take the leap.

© 2019 Echo Outsourcing is a trading name of berkeley executives ltd

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